Terms & Conditions

1. General information

Orbitag operates as the trading designation of Orbitag Hardware LLC, 302 W Superior St, Duluth, MN 55802, United States. The merchant identity, formal registry details and direct contacts appear on our Legal Notice page as well as in the transaction notice. Consignments intended for return are received exclusively at the destination designated following your formal request; parcels redirected elsewhere cannot be processed.

2. Website use

Ordering necessitates that you have attained a minimum age of 18 years. Both the platform and the equipment are provided for individual, non-trade utility unless alternative terms are agreed in writing. We retain the prerogative to decline, restrict or void an order should particulars prove unconfirmable, inventory become depleted, or irregularities arise, returning any received funds forthwith.

3. Valuation, taxes and border levies

All quotations are listed in USD. Freight calculations are displayed during checkout before final submission. Should a manifest typographical error occur in the pricing, we will rectify it before fulfillment, granting you the choice to proceed under the corrected tariff or revoke the order without cost.

3.1 VAT and customs duties

Shipments routed within United States incorporate applicable value-added taxes. For addresses outside United States, national customs administrations determine import tariffs and processing fees, which remain the consignee's responsibility. Any package turned away at clearance is managed as a return, with return transit fees withheld from the resulting refund.

4. Settlement mechanisms, order submission and binding acceptance

Permitted payment options comprise Cash on delivery, Bank transfer. Payment card credentials and direct online banking tokens are never gathered on this platform.

4.1 Order placement and acceptance

Your order is logged upon concluding checkout, whereupon we issue an acknowledgment bearing a tracking reference. The enforceable agreement arises only once the items depart and the corresponding dispatch note is sent. Prior to that transfer, we may reject the submission and remit all collected funds.

4.2 Failed or incomplete payments

Consignments where settlement remains unconfirmed or aborted will not be released for shipping. In instances involving payment upon receipt, items that go unclaimed or are rejected at the door revert to our facility, terminating the transaction.

5. Data governance and confidentiality

We collect and handle only the individual particulars required to fulfill orders, address correspondence and preserve site integrity, under the parameters detailed in our Privacy Policy. Digital tracking mechanisms and storage files are treated in the Cookie Policy, with both texts binding under this framework.

6. Hardware handling, user precautions and individual operation

The instrument must be operated according to the parameters specified on its product overview, packaging markers and enclosed documentation. Store it out of reach of young children unless explicitly rated for their handling. While visual assets reflect the manufactured articles faithfully, individual monitor calibrations vary, meaning minor tonal deviations do not denote a flaw.

6.1 Storage, expiry and disposal

House the unit within the environmental tolerances noted upon the container. Should a definitive operational date be indicated, do not employ the item past that mark. Decommission retired components and associated packing materials in accordance with municipal directives.

7. No medical advice

Content distributed across this domain does not constitute clinical, dietary or specialized therapy. Descriptions merely document mechanical functions and suggested routines without asserting physiological support. Individuals who are pregnant, nursing, undergoing clinical supervision or managing chronic states should consult a physician prior to adoption.

8. Discount codes and promotions

Any price concession presented on the site relates strictly to transactions concluded during its presentation and cannot be merged with concurrent terms unless expressly permitted. Voucher entries must be finalized at checkout prior to settlement and cannot be inserted retrospectively. Promotional inclusions must be relinquished alongside the primary apparatus if returned.

9. Shipping and delivery

Transport schedules, rates and fulfillment avenues are detailed within the Shipping & Delivery documentation. Transit estimates refer to regular business intervals following dispatch and do not constitute absolute delivery warranties. Multi-item purchases may arrive across separate parcels.

10. Custody transfer and carriage risk

We retain legal liability for the hardware until physical handover occurs at your designated premises, whether to you or an authorized receiver; thereafter, full risk transfers to the buyer. Manifest transit harm must be notified to [email protected] within 48 hours, accompanied by photographic evidence. Ensure shipping coordinates are accurate prior to confirmation, as parcels returned owing to incorrect details or failure of collection will incur a deduction for carriage expenses from any reimbursement.

11. Returns schedule, reimbursements and appraisal period

You may return hardware within 30 days of receipt pursuant to the provisions on our Returns & Refunds page. You must obtain an authorization reference beforehand and post the item solely to the facility we assign. Reversals apply to the merchandise value itself, with outgoing carriage refunded only if the return stems from our logistical error or a manufacturing flaw. Your statutory cancellation rights remain untouched.

12. Warranty and product conformity

Delivered units must correspond to published specifications and show no structural deficiencies upon arrival. Ondrela - Smart Tracker hardware carries a one-year limited statutory hardware warranty against defects in materials and craftsmanship when used under standard domestic conditions. This warranty excludes normal battery depletion, water submersion exceeding rated thresholds, unauthorized disassembly, or accidental blunt force impact. An item proving defective during the statutory term in your territory will be serviced, substituted or reimbursed at our discretion following bench evaluation. Wear from ordinary use, accidental drops and post-receipt mishandling remain excluded.

13. System conduct and platform restrictions

You are forbidden from deploying this domain to submit spurious orders, disrupt network performance, harvest user credentials or circulate illicit and misleading entries. Infringement may result in immediate suspension of access rights.

14. Intellectual property

All written copy, photography, visual layouts and source scripts on this site remain the intellectual property of Orbitag Hardware LLC or its partners. You may read and print excerpts solely for personal review; broader reproduction, public dispersion or commercial utilization requires our advance written authorization.

15. Third-party websites and links

This portal may incorporate references to external online destinations beyond our control. We accept no oversight for their substance, privacy standards or technical uptime, nor does a hyperlink indicate our formal endorsement.

16. Customer assessments, commentary and submitted material

Appraisals shown on the platform originate from verified purchasers who record their personal routines, which should not be interpreted as guaranteed outcomes for all users. Providing a written review, image or dispatch grants us license to display the material royalty-free, credited solely by your given name. We retire entries upon reasonable request and reject submissions that breach legal standards or disclose private data.

17. Disclaimer of warranties

The web platform is offered on an as-found footing. While we take measures to keep specifications current and precise, continuous uninterrupted uptime and total freedom from technical errors cannot be guaranteed. This stipulation does not diminish your legal warranty regarding the hardware itself.

18. Limitation of liability

To the maximum extent permitted under United States law, the total liability of Orbitag Hardware LLC for any claim arising from the purchase or operation of hardware shall not exceed the actual purchase price paid for the specific order, or $100.00, whichever amount is lower. Our accountability is unrestricted in cases of willful misconduct, gross negligence, harm to physical person or health, or circumstances where liability resists statutory limitation. For all other claims, recovery remains confined to typical, foreseeable damages arising directly from this contractual relationship.

19. Indemnification

You agree to indemnify us against any third-party claims arising from your non-compliance with these conditions or from content you transmit through the platform, within the boundaries established by law.

20. Governing jurisdiction and conflict resolution

The laws of the State of Delaware, United States, govern these terms without regard to principles of conflicts of law. Should a disagreement resist direct resolution with our team, proceedings may be initiated before the competent tribunal at the seller's registered seat; consumers retain their right to petition the courts within their domestic domicile. Non-derogable consumer statutes belonging to your primary jurisdiction remain operative.

21. Electronic communications

Receipts, tracking notes, invoices and updates regarding these terms are dispatched to the contact address entered during transaction checkout. Maintain this point of contact diligently and inspect spam filters, as transmissions addressed there are treated as formally delivered.

22. Assignment

We reserve the right to assign our covenants and entitlements under this agreement to a successor entity, on the condition that your consumer protections remain intact. You may not assign your obligations without prior written sanction.

23. No waiver

A decision not to insist upon the strict execution of any clause at a particular moment does not imply a waiver of our right to enforce it subsequently.

24. Severability

Should any provision within these terms be deemed unenforceable, the remaining stipulations shall continue in effect, with the invalid term substituted by a lawful clause reflecting its original economic and functional intent as closely as possible.

25. Termination

We reserve the right to suspend an account or decline subsequent purchases from any buyer who disregards these provisions. Transactions already in transit remain unaffected.

26. Entire agreement

These terms, alongside the referenced operational policies and your specific purchase confirmation, constitute the complete agreement governing your order. In the presence of multilingual drafts, the language edition of the specific regional site used during purchase takes precedence.

27. Contact information

Inquiries concerning these provisions may be directed to [email protected], +1 (218) 277-8545, or via the correspondence section of this site. Physical inquiries should be addressed to 302 W Superior St, Duluth, MN 55802, United States.