Maximizing Value & Shelf Life

Precision activity trackers require remarkably little maintenance, yet ignoring persistent mineral deposits on charging contacts can introduce unnecessary electrical resistance. A few methodical steps ensure both the housing and the band remain structurally sound for continuous daily wear.

Step-by-Step Daily Best Practices

Fluoroelastomer bands resist oils and perspiration far better than silicone, yet sweat evaporation leaves behind crystalline salts that can irritate skin if left unwashed.

Rinse the band and aluminum housing under lukewarm tap water after strenuous exercise or open-water swimming. Dry the entire assembly with a lint-free cloth, paying brief attention to the brass contact pins on the underside of the aluminum chassis. Do not use chemical solvents or harsh household detergents, as these can embrittle internal fluorosilicone seals over time.

Returns and Support

Every Ondrela tracker is covered by our thirty-day inspection window. If the device does not fit your wrist or meet your performance expectations, you may return it in its original packaging for a direct refund. Our support desk operates via direct correspondence, assisting with connection protocols, band sizing, and warranty claims without automated telephone queues.